UCL – University College London

To scope potential additional childcare facilities that could be offered at UCL

Delivery included:
Stakeholder interviews, focus groups, online surveys and space/financial analysis.

“Smartpractice have been extremely helpful in our project to scope out potential additional childcare facilities that could be offered at UCL, such as extending our Day Nursery and offering a crèche or a holiday club. Working to a challenging timeframe, they delivered exceptional stakeholder interviews, focus groups, online surveys and space/financial analysis, producing an excellent report full of focussed and achievable recommendations. Ros, our main contact from Smartpractice, was incredibly helpful and was very flexible in how she worked with us, and we’re confident that as a result of Smartpractice’s work UCL will improve their offer to student parents and carers.”

Frankie Quinn

-Policy and Research Coordinator

Bright Beginnings

Evaluation of the nursery group to improve the Ofsted grades – achieved moving the nurseries to ‘Outstanding’ Ofsted gradings

Delivery included:
Nursery audits and action plans, staff training, supplying documentation for effective administration and nursery practice.

“As you are aware I wanted to express my personal thanks to both of you for your amazing services that you have provided to us since our first ever call to you in March 2016. You both are without doubt the best thing that could have happened to us and I am so grateful for the positive changes that our business has seen. I never thought in a million years we would get two ‘Outstandings’ within such a short period. Both inspectors commented on how knowledgeable the staff were, and how well they planned for their key children’s next steps. This without a doubt came from your one day training session which was a turning point for most of our staff.

They all left with a much better understanding of the EYFS and couldn’t wait to get back and start implementing it. You were quick to identify our weaknesses and set up an immediate action plan for us to work with so we had clear short, medium and long term goals. We took everything you told us on board immediately and implemented most things straight away. We are still in the process of implementing all of your paperwork as we did not want too much change. I do wish that I had met you both earlier as we would have started on the right foot!

I have no hesitation in recommending your services to anyone who like us were stuck in a rut!”

Raj Mehat, Director

-Bright Beginnings Nurseries